The Onlined

Privacy Policy

Last Updated: 27/1/2024

This privacy policy explains how we, The Onlined, collect, use, store, and share your personal information when you visit our website, purchase our products and services, or subscribe to our plugins. We respect your privacy and are committed to protecting your personal information in accordance with this policy and the applicable laws and regulations.

We collect personal information from you when you:

  • Visit our website: We collect information about your device, browser, IP address, location, and how you use our website. We use this information to analyze our website performance, improve our products and services, and provide you with a better user experience. We use cookies and similar technologies to collect this information. You can learn more about how we use cookies in our Cookie Policy.
  • Purchase our products and services: We collect information such as your name, email address, billing and shipping address, phone number, and payment information. We use this information to process your order, deliver your products and services, communicate with you, and comply with our legal obligations. We use Stripe, a third-party payment processor, to process your payment. Stripe may collect and process your payment information on our behalf. You can learn more about how Stripe uses and protects your information in their Privacy Policy.
  • Subscribe to our plugins: We collect information such as your name, email address, and payment information. We use this information to provide you with access to our plugins, send you updates and notifications, and process your subscription payments. We use Subscription, a third-party service, to manage your subscription. Subscription may collect and process your information on our behalf. You can learn more about how Subscription uses and protects your information in their Privacy Policy.
  • Contact us: We collect information such as your name, email address, and message. We use this information to respond to your inquiries, requests, or feedback.

We collect and process your personal information based on one or more of the following legal bases:

  • Consent: We may ask for your consent to collect and process your personal information for certain purposes, such as sending you marketing communications, using cookies, or processing your sensitive information. You can withdraw your consent at any time by contacting us or following the instructions in our communications.
  • Contract: We may need to collect and process your personal information to perform a contract with you or to take steps at your request before entering into a contract, such as providing you with our products and services, or fulfilling your orders.
  • Legal obligation: We may need to collect and process your personal information to comply with our legal obligations, such as keeping records, paying taxes, or responding to lawful requests from authorities.
  • Legitimate interest: We may collect and process your personal information for our legitimate interests or those of third parties, such as improving our website, products, and services, protecting our business, or communicating with you. We always balance our interests with your rights and interests.

We may share your personal information with the following categories of recipients:

  • Third-party service providers: We may share your personal information with third-party service providers that help us with our business activities, such as hosting our website, processing payments, managing subscriptions, sending emails, analyzing data, providing customer service, etc. We only share the information that is necessary for them to perform their services and we require them to protect your information and use it in accordance with this policy and the applicable laws and regulations.
  • Affiliates and partners: We may share your personal information with our affiliates and partners that offer products and services that may be of interest to you or that we collaborate with to provide our products and services to you. We will obtain your consent before sharing your information with them for marketing purposes and we will give you the opportunity to opt-out of such communications at any time.
  • Other users: We may share your personal information with other users of our website, products, and services, such as when you post a comment, review, or testimonial on our website or social media platforms. You should be aware that any information you share publicly may be seen, collected, and used by others and may be subject to their own privacy policies and practices. We are not responsible for the privacy or security of your information that you share publicly.
  • Law enforcement and regulators: We may share your personal information with law enforcement and regulators if we are required or permitted to do so by law, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.

We do not sell, rent, or trade your personal information with any third parties for their own purposes, without your consent.

We store your personal information on secure servers that are located in the United States. We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We encrypt your data in transit and at rest, use firewalls and antivirus software, and limit access to your data to authorized personnel only.

However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. We encourage you to take precautions to protect your personal information, such as using strong passwords, logging out of your account when not using it, and avoiding clicking on suspicious links or attachments.

We keep your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. The retention period of your personal information may vary depending on the type of information, the nature of our relationship with you, and our legal obligations. When we no longer need your personal information, we will delete it or anonymize it in accordance with our data retention policy.

Depending on your location and the applicable laws and regulations, you may have certain rights over your personal information, such as:

  • The right to access: You have the right to request a copy of the personal information we hold about you and to verify its accuracy and completeness.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
    • The right to erasure: You have the right to request that we delete your personal information, subject to certain exceptions, such as when we need to retain it for legal reasons or to protect our rights.
    • The right to restriction: You have the right to request that we limit the use or disclosure of your personal information, such as when you contest its accuracy or lawfulness, or when we no longer need it.
    • The right to object: You have the right to object to our processing of your personal information, based on our legitimate interests or for direct marketing purposes.
    • The right to data portability: You have the right to request that we transfer your personal information to another service provider, in a structured, commonly used, and machine-readable format, where technically feasible.
    • The right to complain: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.

    To exercise any of these rights, please contact us using the contact details provided below. We may ask you to provide proof of your identity and sufficient information to locate your data. We will respond to your request within a reasonable time frame, or as required by law.

Cookies are small text files that are stored on your device when you visit our website. They help us to remember your preferences, enhance your user experience, and provide you with relevant content and offers. We also use other technologies, such as web beacons, pixels, tags, and scripts, to collect and analyze information about how you use our website and services.

We use the following types of cookies and similar technologies on our website:

  • Strictly necessary cookies: These cookies are essential for the proper functioning of our website and services, such as enabling you to log in, access your account, and make payments. You cannot refuse these cookies, as they are required for our website to work.
  • Functional cookies: These cookies enable us to provide you with additional features and functionalities, such as remembering your preferences, customizing your settings, and providing you with support. These cookies are optional, but they may improve your user experience.
  • Performance cookies: These cookies help us to measure and improve the performance and quality of our website and services, such as by collecting and analyzing information about how you use our website, what pages you visit, and what errors you encounter. These cookies are optional, but they help us to optimize our website and services.
  • Marketing cookies: These cookies help us to deliver relevant and personalized content and offers to you, both on our website and on other platforms, such as social media or email. These cookies are optional, but they may enhance your online experience and interest.

We use Google Analytics, a third-party service, to collect and analyze information about how you use our website and services. Google Analytics may use cookies and other technologies to collect information such as your device, browser, IP address, location, and how you interact with our website and services. Google Analytics may also share this information with other Google services, such as Google Ads, to provide you with tailored advertising. You can learn more about how Google uses and protects your information in their Privacy Policy. You can also opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can manage your cookies preferences by clicking on the “Cookie Settings” button on our website, or by changing the settings of your browser. However, please note that if you disable or refuse cookies, some parts of our website or services may not function properly or may become inaccessible.

We may update our privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting a notice on our website, or by sending you an email, or by any other means required by law. The date of the last update will be indicated at the top of this policy. We encourage you to review our privacy policy periodically to stay informed of how we protect your personal information.

If you have any questions, comments, or requests regarding our privacy policy or your personal information, please contact us using the following details:

We will do our best to address your concerns and resolve any issues you may have. Thank you for choosing Onlined.